Service
Scope of service
Warranty and post-warranty service
Full technical support for Esaote, Italray and WDM equipment.
Coverage across Poland
Mobile service engineers — around 730,000 km to customers every year.
Original parts
Components replaced with original manufacturer parts.
Experience since 1990
Decades of practice in medical imaging.
We are an authorized service center for all medical brands featured in our offer
AUTHORIZED KOSMED SERVICE CENTER
12692
successfully completed service orders
Thanks to our extensive experience in completed orders, we have become experts in solving problems related to the use of medical equipment.
23 HOURS
Average waiting time for a service intervention
Advanced response procedures and a well-developed logistics base allow us to reduce the waiting time for an intervention to the necessary minimum.
8 YEARS
Average age of the serviced device
Our service team is not afraid of challenges – we service devices of any age and at every stage of their operation.
5
Number of engineers in the Service department
Our extensive engineering staff makes it possible to service many ultrasound devices at the same time.
YOUTH AND EXPERIENCE
We are young people working in a company with many years of experience; we have been carrying out repairs with passion and dedication for many, many years… We possess extensive knowledge, both theoretical and practical. Thanks to the experience we have gained, the intricacies of medical equipment such as ultrasound, MRI and X-ray machines are perfectly familiar to us.
CONTACT THE SERVICE TEAM
To schedule a service (inspection, warranty repair, post-warranty service) or to obtain information regarding technical matters concerning your device, please get in touch with us.
5
Engineers in the Service department
8
Average age of the serviced device
120
Training hours per Engineer per year
8234
Completed service orders
REQUEST CONTACT WITH THE SERVICE TEAM
Get in touch
We'll match equipment and prepare an offer and quote — usually the same business day.
+48 41 346 18 11